Support

Does Wake require an Apple Watch?

Yes. Wake reads sleep data that your watch writes to Apple Health. Without a watch, there's nothing to read.

Does Wake require Apple Intelligence?

Yes. The two-sentence explanation is generated on-device by FoundationModels, which is part of Apple Intelligence. That means iPhone 15 Pro / 15 Pro Max, iPhone 16 / 16 Plus / 16 Pro / 16 Pro Max, or any iPhone 17.

Why doesn't Wake ask for the microphone?

Because Wake doesn't record audio. Ever. Wake reads only the sleep, heart rate, and HRV data your watch already wrote. Wake has no use for the microphone, and not asking is the simplest way to keep that promise.

Can I export my Wake data?

Your Wake data is your Apple Health data — Wake doesn't generate new measurements. The 30-day baseline that Wake computes from those measurements lives only on your device. There's no separate export, because there's no separate dataset.

I changed my Apple Watch / restored my iPhone — will Wake remember my baseline?

Wake recomputes the 30-day baseline from HealthKit on every fresh launch. As long as your sleep history is in Apple Health, Wake will catch up in the next morning read.

How do I cancel my subscription?

Open the iOS Settings app → tap your name at the top → Subscriptions → Wake → Cancel. Apple handles the cancellation; Wake doesn't store or process your card.

I bought lifetime on another device.

Open Wake → Settings → Restore Purchases. As long as you're signed into the same Apple Account that bought lifetime, it restores.

Something else?

Email hadger.support@gmail.com. We read every message.